Thursday 23 September 2010

Telstra caught out in a big fat lie


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On 21 September The Daily Examiner informed Telstra that "We have been lied to. It's bad enough that we could lose 180 jobs, but to be lied to about the reasons is incredibly galling."

To be told that the national telecommunications company is pulling a customer service facility out of the Clarence Valley because there isn't a big enough workforce in the area to consolidate it here and then be told that Telstra had not even advertised locally, exposed the lie for what is was - an attempt to pass the blame back onto the community.

One has to wonder why this national telecommunications company decided to be less than straightforward with the Clarence Valley community and whether it now regrets the very vocal local fallout from this lack of honesty.

For those interested in signing the community petition asking Telstra to reconsider its intention to close the Grafton Call Centre, it can be found at a stand located within Grafton Shopping World until the end of the week.

To express your opinion directly to Telstra's CEO email David.Thodey@team.telstra.com.

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